Express Lanes and Ramp Signaling Operations Program Manager

AECOM is seeking an Express Lanes and Ramp Signaling Operations Program Manager for the SunGuide Transportation Management Center (TMC) in Miami, Florida.

The Express Lanes and Ramp Signaling Operations Program Manager will oversee the express lanes and ramp signaling programs, ensuring services achieve required objectives and performance outcomes.

Key responsibilities include:

• Managing and overseeing EL and RS operations
• Monitoring EL and RS operational performance
• Evaluating and analyzing EL and RS project related performance metrics and trends
• Developing and implementing operational recommendations and corrective actions
• Conducting EL and RS operational analyses
• Providing EL and RS project related data and information to internal and external stakeholders
• Coordinating and supporting testing for all EL and RS software, hardware, and firmware upgrades/changes
• Reviewing and updating EL and RS operational parameters
• Reviewing and commenting on plans submitted to the TSM&O Office
• Attending meetings related to plan reviews
• Conducting peer reviews for studies or technical reports
• Representing the Department in meetings, workshops, and presentations
• Supporting EL and RS community outreach and public information activities

The ideal candidate will have:

• A BA/BS degree in a STEM discipline and six years of experience working in an operations role within a TMC or similar transportation operations facility
• Experience in team leadership, interpersonal, and organizational skills
• Demonstrated experience applying core management concepts
• Experience communicating technical information clearly to both technical and non-technical audiences
• Experience in Windows-based applications and standard office technology
• Experience preparing technical reports and professional correspondence
• Experience prioritizing and coordinating real-time operational activities and competing operational priorities
• Experience performing effectively in a fast-paced, rapidly changing operational environment

Preferred qualifications include:

• PE licensed or on track for licensure
• Operational knowledge of the South Florida express lanes network
• Familiarity with Florida's Turnpike and FDOT District Four
• Operational knowledge of TMC Operations and ramp signaling

AECOM offers comprehensive benefits, including medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.