Model Safety Program Manager, User Safety & Risk Operations

At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse.

You’ll build and run operational programs for emerging model safety risks, working with Safety, Research, Product, Engineering, and Operations to define program requirements, detect potential issues, and measure effectiveness.

This is a senior individual contributor role based in San Francisco, with a salary range of $252K - $280K.

In this role, you will:

• Develop and implement operational programs for model safety risks
• Collaborate with cross-functional teams to define program scope, decision rights, and success metrics
• Lead pilots for proactive detection and response, and use evidence to inform expansion or changes
• Establish reporting and feedback loops to inform Safety, Research, and Product partners
• Create documentation, training, and quality checks for sustainable program ownership

You might thrive in this role if you have experience leading complex cross-functional programs, sound judgment in high-stakes situations, and technical fluency to partner on detection, evaluation, or tooling.

Nice to have: experience in trust and safety, incident response, or another high-stakes risk domain; experience transferring prototypes or new workflows into reliable, scaled operations.