Export Manager

We are seeking an Export Manager to join our team in San Diego, CA. As an Export Manager, you will be responsible for developing the export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture.

Scope of Position The Export Manager will be responsible for both air and ocean export operations.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart
• Prepare, execute, monitor, and update the business plan for the department
• Monitor and improve key departmental productivity indicators, including Shipments Per Desk (SPD), Revenue Per Desk (RPD), Expense Per Desk (EPD), Revenue Per Shipment (RPS), and Revenue to Expense ratio
• Foster a climate of compliance with regulations and internal policies
• Map and understand department process flow to improve efficiency
• Ensure all customers' standard operating procedures are documented and kept up to date
• Host daily huddles and end-of-day meetings with the team
• Build and maintain strong relationships with vendors
• Evaluate vendors at defined intervals and implement corrective action plans as needed

Finances

• Assist with preparation of annual department budget
• Review department financial P&L and productivity results and goals with the District Manager
• Improve department freight yields
• Attend Accounts Receivable meetings and work to maintain accounts payment within 30 days
• Ensure company credit procedures are followed and utilized effectively
• Manage accounts payable to vendors
• Manage intercompany accounting discrepancies
• Follow company capex procedure for purchasing equipment

Sales / Retention

• Actively develop business for the department through sales and retention process
• Complete 5 sales and/or retention calls per week and document them in Dynamics
• Ensure customer reviews are completed with regular customers
• Provide pricing alternatives, routing solutions, and technical assistance to clients
• Respond to requests for proposal, quotation, or information in a timely manner

People

• Identify, develop, and mentor your No. 2
• Participate in annual employee performance reviews
• Develop personal development plans for all employees
• Ensure all staff and positions have job descriptions and clear expectations
• Conduct regular interviews with potential new personnel
• Plan for and hold effective monthly department meetings with the team

Systems

• Be open to implementing new system changes and enhancements
• Suggest system/process improvements

Culture

• Promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Qualifications

• 3 years of operations experience and people management
• Proven leadership attitude and background
• Graduate of IATA/ FIATA Introductory Course (preferred)
• Graduate of Leadership Platform (preferred)
• Dangerous Goods certified (preferred)
• Strong market and product knowledge
• Effective interpersonal skills
• Proven negotiation skills
• Strong computer skills (Excel, Word) and usage of Copilot

Additional Information The salary rate for this position is $70,304 annually, plus discretionary bonus and benefits. Expeditors offers excellent benefits, including a diverse benefit package, a personalized development plan, and career opportunities within the company.