Description
As a Sales Advisor, you will play an important role in creating an excellent customer experience. You will greet customers, guide them through our store, and help them find the products they need. You will work in line with our values, contributing to both your own success and the company's success.
Responsibilities:
- Share your knowledge of fashion and products to help customers make informed choices.
- Actively promote our Customer Loyalty program (Hello Member), providing exceptional service at every step of the customer journey.
- Ensure the sales area and back office are well-stocked, organized, and inviting.
- Support opening and closing procedures.
- Represent yourself and the brand positively in all customer interactions.
You will work with a dynamic Store Team, including Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers. You will also connect with the Region Team to share insights and work together to achieve success.
Requirements:
- Experience in customer service in the fashion or retail industry is an advantage.
- Passion for helping customers and interest in fashion or retail – we'll teach you the rest!
- Ability to work collaboratively and thrive in a dynamic environment.
- Strong communication skills, creativity, and enthusiasm for working with store technology.
- Flexibility and action-oriented approach.
Benefits:
- 25% discount on all H&M Group brands.
- H&M Incentive Program (HIP).
- Meal allowance.
- Transportation allowance.
- Maternity allowance.
- Paid paternity leave.
- Relocation allowance.
- Birthday leave (after one year of service).
- Additional paid leave for special circumstances.
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