Description
As a Sales Advisor, you will play an important role in creating an excellent customer experience. You will greet customers, guide them through the store, and help them find the products they need.
Responsibilities:
- Share your knowledge of fashion and products to help customers make informed choices.
- Actively promote the Customer Loyalty program (Hello Member) and provide exceptional service at every step of the customer journey.
- Ensure the sales area and back office are well-stocked, organized, and inviting.
- Support opening and closing procedures.
- Represent yourself and the brand positively in all customer interactions.
You will work with a dynamic store team, including Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers.
Requirements:
- Experience in customer service in the fashion or retail industry is an advantage.
- Passion for helping customers and interest in fashion or retail – we'll teach you the rest!
- Ability to work collaboratively and thrive in dynamic environments.
- Strong communication skills, creativity, and enthusiasm for working with store technology.
- Flexibility and action-oriented approach.
Benefits:
- 25% discount on all H&M Group brands.
- H&M Incentive Program (HIP).
- Meal assistance.
- Transportation assistance.
- Maternity leave.
- Paternity leave.
- Birthday leave (after one year of service).
- Additional paid leave for special circumstances.
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