Early Careers Communications Advisory Services Specialist

Join the Communications Advisory Services Team at WSP and play a key role in supporting projects and clients with public involvement, outreach, and communications.

The position involves serving as a liaison between projects and the community, coordinating and participating in public meetings and community events, and supporting public involvement tasks to engage with and solicit feedback from the public.

Responsibilities:

• Serve as a liaison between projects and the community
• Coordinate and participate in public meetings and community events with community groups, including underrepresented or historically marginalized communities
• Support public involvement tasks to engage with and solicit feedback and input from the public
• Be responsive to public inquiries and escalated stakeholder issues
• Attend external project, agency, and community meetings to support public involvement objectives
• Assist with developing strategic messages that educate the community on the purpose, need, benefits, and perceived impacts of projects and programs
• Work closely with project teams on communications alignment with client priorities and program messaging
• Research and write content for a variety of communication channels, including websites, social media, talking points, presentations, marketing materials, and media notifications
• Collaborate with creative professionals on development of visuals, including graphics, website development, video, and photography
• Research and develop responses to a variety of media requests in a timely manner
• Monitor, track, and escalate media coverage of project issues
• Analyze the effectiveness of outreach campaigns, including website and social media content
• Manage a community outreach database and provide regular reporting and updates
• Interact in a clear and approachable manner with a variety of diverse audiences
• Perform other duties as assigned or required by WSP USA Inc. and our clients

Requirements:

• Bachelor's Degree or equivalent experience in Communications/Public Relations, Marketing, Journalism, English, Urban Planning or a related field
• 0-1 years of experience in communications and/or outreach, including volunteer work, academic programs, community service, customer service, or a related field
• Interest in community outreach, public programs, and infrastructure projects
• Ability to work occasionally at events, including those on nights and weekends
• Strong oral and written communication skills
• Excellent organizational, time management, and creative skills
• High attention to detail; proofreading skills
• Deadline-driven with the ability to multitask and adapt in a fast-paced environment
• Ability to work effectively with teams and adapt to changing priorities, project needs, or conditions
• Strong computer skills with proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint
• Willingness to learn and execute stakeholder management using software tools
• Enthusiasm for connecting with people across different communities, lived experiences, or perspectives

Benefits:

• Medical, dental, vision, disability, and life coverage
• Retirement savings
• Paid sick leave
• Paid vacation
• Paid parental leave
• Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings

Compensation: $63,000 - $80,000