Driver & Operational Compliance Trainer

As the UK's largest employee-owned business, the John Lewis Partnership isn't an ordinary workplace. Home to John Lewis & Partners and Waitrose & Partners, we don't have employees, we have Partners. Everyone shares the responsibility for our success, and everyone shares the rewards. Everything we do is powered by our unique purpose: Working in Partnership for a happier world.

Reporting to the CPC and Compliance Training Manager, you will play a vital role in keeping our transport operation safe, compliant, and performing at its best. You will assess, coach, and develop Partners, apprentices, Warehouse to Wheels candidates, and agency drivers across our distribution network, helping elevate driving styles, improve telematics and fuel-efficiency scores, and maintain full legal compliance.

Key Responsibilities

• Assessing all transport Partners, apprentices, Warehouse to Wheels candidates, and agency drivers to ensure they meet the required driving and Partnership standards.
• Carrying out periodic driving assessments, including those for recruitment and agency driver retention.
• Supporting the creation and delivery of Driver CPC courses within governing body guidelines, alongside inductions and toolbox talks.
• Contributing to a safe working environment by adhering to workplace legislative requirements and promoting Partnership transport policies and procedures.
• Working collaboratively with Operational People Managers to identify training needs, communicate operational updates, and maintain Standard Operating Procedures (SOPs) and site technical assessments.
• Maintaining accurate Partner and agency training records in line with legal and DVSA audit requirements, and delivering refresher or compliance CPD training when necessary.
• Maintaining an up-to-date understanding of transport compliance legislation, road/vehicle restrictions, and defensive, fuel-efficient driving techniques to pass onto trainees.
• Monitoring fleet telematics, compliance, and PDEP scores to reduce incidents, improve department MPG, and strengthen our compliance risk rating.
• Leading and developing our Assessor and Mentor team to ensure consistently high standards across the network.

Essential skills/experience you'll need

• LGV Cat C+E licence entitlement.
• Driver Certificate of Professional Competence (DCPC).
• Comprehensive knowledge of transport compliance legislation and fleet telematics.
• Extensive experience driving large goods vehicles, with strong knowledge of commercial vehicles and trailers.
• Experience in coaching, mentoring, assessing, or instructing LGV drivers.
• National Register of Instructors (NRI)/Certificate of Professional Competence Instructor experience.
• NRI LGV1 Driving Instructor or Assessor or CPC qualifications.

Desirable skills/experience you may have

• Previous experience creating and delivering transport training packages.
• Experience working in a management role within a Transport or Distribution environment.
• Qualifications such as PTTLS, AET, Management Certificate of Professional Competence, IOSH Managing Safely, or First Aid.
• Existing NRI approved instructor/assessor status.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.75 per hour.