Domestic Operations Agent

Join Expeditors as a Domestic Operations Agent in Kent, WA, and be part of a global community that takes care of its employees and customers. As a leading logistics company, Expeditors manages global supply chains with professionalism, leadership, and a customer service-focused approach.

Job Summary Ensure timely and accurate movement of freight and information while providing exceptional customer service within the TRANSCON Department.

Tasks and Duties

• Ensure smooth and timely freight process flow
• Accurately and timely enter data into the operational system
• Track and trace Transcon files and report on them
• Use the export Transcon Workflow daily
• Ensure accurate and timely client and vendor billing
• Arrange freight deliveries and clearances when needed
• Interact with customers to meet their Transcon shipment needs
• Maintain good relationships with suppliers
• Comply with regulations and internal policies
• Identify areas for improvement in operational efficiency and productivity
• Meet KPI standards and adhere to company procedures
• Communicate effectively with internal and external stakeholders
• Escalate problems to management when necessary
• Promote compliance with company policies and regulations

Qualifications

• Knowledge of Expeditors' company policies and procedures
• Basic understanding of local regulations for compliance
• Familiarity with the global logistics industry
• Hazardous materials certification (preferred)
• Proactive with strong organizational skills
• Proficiency in Excel, Word, and fluent in English
• Effective interpersonal skills
• Positive and willing-to-help attitude

Benefits

• Paid vacation (prorated in the first year)
• 10 holidays
• 2 flexible days
• Paid sick time (accrual rate of 1 hour per 30 hours worked)
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan
• Medical, prescription drug, dental, and vision coverage
• Health savings account
• Life and disability insurance
• Paid parental leave
• Dependent care flexible spending account
• Commuter benefit
• Employee assistance program
• Training and personnel development program
• Educational assistance and reimbursement