Description
As a Domestic Ground Transportation - Assistant Manager at Expeditors, you will play a crucial role in ensuring that TRANSCON customers are well transitioned and served from/in the destination or managing branch.
Your primary responsibilities will include:
- Developing department personnel and showing them a career path
- Overseeing the management of the branch TRANSCON department
- Monitoring various shipment reports and exception reports
- Managing implementation and compliance with Standard Operating Procedures
- Building and maintaining strong relationships with service providers and customers
- Actively developing business for the department through sales and retention processes
- Ensuring customer reviews and scorecards are completed regularly
- Providing pricing alternatives, routing solutions, and technical assistance to clients
- Responding to requests for proposals, quotations, or information in a timely manner
- Maintaining a good relationship with customers at all levels
- Identifying and defining realistic service needs and measurements
- Ensuring productivity and profitability goals for the TRANSCON department are met
- Managing accounts payable and receivable
- Promoting compliance with company policies and regulations
- Fostering a positive company culture
Requirements:
- Bachelor's degree from a four-year college or university
- 2+ years of supervisory roles
- Excellent interpersonal and communication skills
- Good Microsoft Office skills, particularly in Excel
- Proven negotiation and leadership skills
- Fluent English
Benefits:
- Training and Personnel Development Program
- Growth opportunities within the company
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