Distribution Technical Support Specialist

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything we do.

Position Summary Responsible for the production, sortation, and distribution of all system-generated forms (reports, store-generated billings, labels, etc.) daily. Meet established deadlines to ensure the facility has the necessary documents required to process orders for the stores serviced by this facility.

Availability to work Monday-Friday ranging from 12pm-8pm, with additional flexibility is required

What you will do

• Acts as a top-level specialist to deliver technical support for the Distribution area under limited supervision, referring deviations from standard practices to managers.
• Executes tasks that may not be routine and are crucial to the progression and completion of technical support requests.
• Defines operations for terminal and computer to release waves, run reports, and print reports, distributes modern technology, and responds to customer queries.
• Designs systems to maintain computer room equipment, IT supply inventory, and label management.
• Delivers electronic equipment support and solves ticket issues.
• Assists in supporting network application software downtime and outage response.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Required Qualifications

• 6+ months of experience in a warehouse or distribution center
• Must be able to lift up to 40 lbs
• 1+ years of experience with Microsoft Office Suite

Preferred Qualifications

• Ability to read, write, troubleshoot, and count accurately
• Good written and verbal communication skills
• Knowledge of basic mathematics (addition, subtraction, multiplication and division)
• Ability to operate various equipment including Computer Terminal, PC, HP Printers, and SATO Printers
• Professional telephone skills
• Ability to maintain predictable and reliable attendance
• You should be comfortable working in warehouse environment, which includes seasonal temperature changes, rolling equipment, and conveyors
• Ability to multi-task, prioritize and meet deadlines
• Ability to use UPS machine

Education High School Diploma

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $18.50 - $42.35

Benefits This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.