Distribution Team Lead

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Key Deliverables

• Proactively monitor key metrics to achieve expected results:

+ Drive District and Department Excellence: All categories and departments above 90% + Employee Satisfaction + Timely & Valuable Performance Reviews every 12 months + Timely one on one for all employees + All team members to complete 52 hour training per year (4.33 per month) + All team members to complete all mandatory training timely + Operation Efficiency + Freight Arrival logged within 2 hours of arrival + Arrive to Reconcile - 24 hours + Reconcile to Put Away - 24 hours + Requested Ship to Actual Ship - 48 hours + Cycle Count Accuracy - Accuracy at 95 or above

• Administration and Personnel Management:

+ Exemplify and Teach Our Culture, Mission and Goals + Follow the 10 Critical Success Factor + Ensure all needs and tools required are available for the Department to be successful + Build healthy cross-functional relationship and work environment + Ensure that team members meet their work schedules + Own your self-development and prepare, follow-up and execute on your personal development goals

• Operations:

+ Actively report to Supervisor inconsistencies in the processes + Monitor workload and ensure proper work distribution + Manage, prevent, and resolve inventory, OSD, process and customer exceptions + Assigns duties and examines work ensuring compliance to policies and procedures

• Operations & Compliance:

+ Monitor service execution within the Distribution department + Performance Management: Ensure oversight, including self-assessments and daily, weekly and monthly performance + Understand department process flow, constantly looking for areas to improve efficiency

• Finance:

+ Understand and comply with all our policies, including the credit policy + Ensure the team is aware of the rates for each account and align providers to the scope of service required by the customer

• Security, Health and Safety:

+ Responsible to inform immediately to the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the work place as well as any incident or accident.

Qualifications

• Education (preferred level): Associates Degree in Business Administration or other related education; or equivalent of education and experience
• 1-2 years as leading teams (preferred)
• Ability to learn and apply global logistics industry processes and procedures
• Customer Satisfaction oriented
• Strong interpersonal skills, ability to communicate at all levels written and oral communication
• Ability to relate and influence employees at all levels
• Strong time management skills and attention to detail
• Problem solving skills
• Ability to multitask
• Ability to complete work within standard procedures, guidelines and office policies
• Self-driven personality and good business sense are expected
• Strong computer skills, including knowledge of all Microsoft Office applications
• English and Spanish fluency
• Always exemplify our culture