Director - Tax, Accounting, & Audit Professionals (TAAP) - Portfolio

We are seeking an experienced and results-driven Director to drive profitable growth of our TAAP (Tax, Accounting, & Audit Professionals) portfolio in the AEM region, with a focus on ANZ.

The successful candidate will be responsible for bringing the full value of our portfolio propositions to customers, mobilising and focusing our go-to-market (GTM) strategy to execute around growth priorities and representing the voice of our customers.

Key Responsibilities

• Acting as the Segment Business Lead (CEO) for the TAAP segment in AEM
• Achieving gross and net sales, revenue, and EBITDA targets for the AEM TAAP segment
• Undertaking market opportunity analysis and working with sales and marketing to translate insights into go-to-market priorities and execution plans
• Building a yearly growth strategy that defines key priorities and focus areas for organic development, acquisitions, partnerships, and cross-border leverage
• Working closely with Product Management, Technology, Strategy, and Product Marketing teams to develop, maintain, and publish product roadmaps
• Developing business cases for specific investments to drive new or enhanced propositions
• Providing thought leadership for the TAAP segment, working closely with marketing teams to execute it
• Owning the TAAP segment portfolio’s pricing strategy, go-to-market strategy, key areas of focus, and launch and post-launch activities
• Driving innovation and differentiation across the TAAP segment to address current and future client needs
• Working closely with other AEM segment leads to support the broader needs of customers in the AEM region
• Guiding the TAAP segment team in a consistent practice and methodology for understanding customer requirements and developing solutions
• Assisting in key retention situations by bringing relevant domain expertise
• Acting as an advocate for customer needs within the business, and driving a challenger mindset with products and propositions to deliver outcomes that exceed customer expectations
• Engaging regularly with key customers and at external events
• Leading, coaching, and developing a high-performing team
• Fostering an inclusive, values-led culture with strong collaboration across regions and functions

Key Deliverables

• Deliver annual financial performance for the portfolio - gross sales, retention, price and revenue achievement for TAAP portfolio
• Build and nurture a diverse, collaborative, high performing and engaged talent base to meet our diverse customer needs across the region
• Set segment commercial direction for Sales and Marketing
• Drive growth through acquisitions, new offerings and partnerships in the TAAP segment
• Champion and embed an innovation, simplification, agile, digital and non-bureaucratic mindset across the region
• Build and maintain highly collaborative and mutually supportive relationships with colleagues across all functions and regions

Required Qualifications

• 10+ years of experience in the tax or accounting industry
• Conflict resolution and problem-solving skills that lead to win-win outcomes
• Experience developing and executing commercial or go-to-market strategies
• An outside-in focus and outstanding end-customer relationship skills
• Skill in relentlessly prioritizing to drive customer market value while balancing the input of all stakeholders
• Skill in bringing a global value proposition into the region with localization
• Ability to build strong relationships with sales, product, and marketing leads, as well as stakeholder management and persuasion
• Demonstrated ability to lead, develop, and retain a high-performing team

Preferred Qualifications

• Accounting and/or tax domain expertise; experience managing a range of skill sets and functional competencies
• Familiarity with the products or similar platforms in lieu of direct product knowledge
• AI and digital fluency

What’s in it For You?

• Hybrid Work Model: flexible hybrid working environment
• Flexibility & Work-Life Balance: supportive workplace policies
• Career Development and Growth: culture of continuous learning and skill development
• Industry Competitive Benefits: comprehensive benefit plans
• Culture: globally recognized, award-winning reputation for inclusion and belonging
• Social Impact: opportunities to make an impact in the community