Director, Small Business Card Partnerships

As the Lead for Small Business Card Partnership Benefits, you will own the end-to-end lifecycle of high-impact partner benefits that drive customer acquisition, engagement, and loyalty.

In this role, you will set the multi-year partnership benefits strategy, prospect and pitch potential partners, negotiate commercial contracts, and evaluate business impact.

You will work closely with Small Business Product and Marketing teams to bring new benefits to market, continuously tracking and optimizing partner performance post-launch.

Additionally, you will partner with the Consumer Card Benefits team to identify cross-portfolio synergies, scaling high-performing partnerships across both consumer and commercial customer bases.

Responsibilities:

• End-to-End Deal Ownership: Lead the full partnership lifecycle,from pipeline generation and outbound outreach to commercial negotiation, contract execution, and ongoing partner management.
• Strategic Alignment: Define the partner benefits roadmap tailored to small business owners in close collaboration with Small Business Product and Marketing leads.
• Go-to-Market & Operations: Drive the cross-functional launch of new partnerships, coordinating with tech, legal, brand, and compliance teams.
• Performance & Optimization: Establish key metrics to evaluate partner ROI, monitoring ongoing customer engagement to optimize performance and inform future strategies.

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 5 years of Business Development experience
• At least 5 years of experience in people management

Preferred Qualifications:

• Masters Degree
• 6+ years of Business Development experience
• 6+ years of experience in people management
• 7+ years of experience managing third party operators and vendors

Salary Information:

• McLean, VA: $230,400 - $263,000 for Director, Business Development
• New York, NY: $251,400 - $286,900 for Director, Business Development
• Richmond, VA: $209,500 - $239,100 for Director, Business Development

Benefits:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.