Director, Product Strategy & Roadmap

We are seeking a product leader to own the roadmap for RBC's internal agentic AI platform end-to-end , from intake and prioritization through delivery and measurement.

As Director, Product Strategy & Roadmap, you will decide what ships and when, ground those decisions in user value and adoption evidence, and own the product experience and analytics that make the platform usable and valuable at scale.

Responsibilities:

• Maintaining and communicating a rolling 12-month roadmap with clear, evidence-based prioritization rationale
• Capturing, assessing, and prioritizing feature requests from business lines, users, and leadership against a consistent value bar
• Owning the end-to-end product experience across the platform , how users discover, adopt, build with, and get value from it
• Building and maintaining adoption dashboards, usage telemetry, and value-realization measurement to drive decisions
• Partnering with engineering on acceptance criteria, backlog, and delivery quality, staying engaged to protect the user outcome
• Embedding the safety, governance, and transparency standards set by the AI Group's Safety and Responsible AI function into the roadmap and release gates
• Conducting competitive and market analysis to inform platform direction

Requirements:

• 8+ years of product management experience, including 3+ in AI/ML products or enterprise platforms
• Strong product-experience and design sensibility
• Deep working understanding of agentic AI: LLMs, tool-use, MCP connectors, RAG, and multi-agent orchestration
• Experience owning and delivering a product roadmap with measurable adoption outcomes
• Analytical skills: defining and tracking adoption metrics, building dashboards, and interpreting telemetry
• Technical fluency to partner with engineers on architecture decisions without writing code
• Agile delivery expertise: backlog grooming and acceptance-criteria definition
• Financial services awareness, or the ability to develop it quickly

Nice to have:

• Bachelor's or Master's in Computer Science, Engineering, Business, HCI, or a related discipline
• Product management certification
• Experience building developer platforms, APIs, or self-service builder tools
• Familiarity with AI governance frameworks
• Experience with prompt engineering, model evaluation, or fine-tuning in production
• Background at a fintech, regtech, or major bank digital team

What's in it for you:

• Drive AI transformation at one of Canada's largest and most respected financial institutions
• Be part of a newly formed, high-impact function within RBC's AI Group
• Comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact from a local-to-global scale