Description
Join the Fairmont family as Director, Conference Services and Catering at Fairmont Chateau Lake Louise, located in beautiful Banff National Park. You'll lead a team, manage catering and conference services, and ensure exceptional client experiences.
Summary of Responsibilities: Reporting to the Director of Sales & Marketing, you'll:
- Provide professional, friendly, and engaging service
- Direct and manage the Catering office, ensuring service standards are met
- Oversee catering and conference services from booking to execution
- Prepare and administer budgets, and establish client relationships
- Conduct site inspections, develop business plans, and optimize function space
- Lead a team, onboard new members, and drive training and recruitment efforts
Qualifications:
- Previous leadership experience in a similar role
- Computer literacy in Microsoft Windows applications and relevant software
- University/College degree in a related discipline
- Excellent communication, interpersonal, and problem-solving skills
- Strong responsibility, reliability, and attention to guest needs
Job Perks & Benefits:
- Subsidized onsite accommodations
- Complimentary meals in the staff cafeteria
- Comprehensive benefits package, including Medical, Vision & Dental, Mental Health, Orthodontics, and Fertility Drugs
- Defined Contribution Pension Plan with employer matching
- Employee travel program and discounts on room rates and food & beverage
- Access to the Mountain Explorer Travel Program
- Discounted room rates and food & beverage at Fairmont Resorts
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