Director, Care Management

The Director, Care Management leads interdisciplinary teams responsible for care management. You will oversee the assessment and evaluation of members' needs and requirements to achieve and/or maintain an optimal wellness state.

Responsibilities

• Oversee the assessment and evaluation of members' needs and requirements to help achieve and/or maintain an optimal wellness state.
• Guide members and families to appropriate resources that support care, wellbeing, and overall health outcomes.
• Facilitate coordination and interaction with internal and external resources to meet member care needs.
• Lead the implementation of new and updated programs, as well as large-scale functional projects.
• Support and enhance technical and operational procedures and processes within care management.
• Implement strategic plans and provide input into functional strategy.
• Drive departmental goals and objectives to improve overall performance and outcomes.
• Direct and lead teams within the health solutions industry.
• Analyze and interpret trends to support decision-making, program effectiveness, and operational improvements.
• Utilize Microsoft Office applications, including Word, Excel, and Access, to support reporting, analysis, and communication.

Required Qualifications

• 8 or more years of technical experience
• 5 or more years of management experience, including 2 or more years of leading leaders
• Bachelor's degree in business, finance, or clinical field
• Prior work experience in the health solutions industry with demonstrated success directing and leading teams
• Expertise in developing and executing specific measurable goals focused on outcomes
• Understanding of and experience driving proactive performance management across a team of scale.
• Proficiency in analyzing and interpreting financial trends
• Experience developing and implementing complex resource plans
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, and Access

Preferred Qualifications

• Master's Degree in Business Administration or a related field
• RN state license in field of study

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance