directeur d'hôtel H/F/X

We are seeking a Hotel Director to join our team at Pullman La Pleiade in Montpellier, a 4-star hotel located in the heart of the city.

As a Hotel Director, you will be responsible for the overall management of the hotel, including administration, profitability, team management, and commercial strategy.

Key responsibilities:

• Manage the hotel's overall operations, including administration, profitability, team management, and commercial strategy
• Define the hotel's strategy and objectives, and support each department in achieving them
• Optimize revenue, margins, and financial performance
• Ensure compliance with audits, controls, and legislation
• Provide monthly reporting to the Director of Hotel Operations and Financial Service

Commercial Performance:

• Develop and implement commercial strategies for the hotel, including accommodation, food and beverage, seminars, and events
• Build and maintain relationships with local economic and institutional partners

Team Management:

• Recruit and manage teams
• Foster engagement and motivation among team members
• Support the development of managers and their teams

Service Excellence:

• Maintain high-quality products and services that exceed customer expectations
• Ensure consistent adherence to Pullman brand standards
• Monitor customer satisfaction and online reputation, and implement improvement actions

Benefits of working with us:

• 75% reimbursement of transport costs
• Partnership with Babilou for employee childcare
• Colour CE benefits
• Pullman Montpellier's CSR commitment
• 60% employer-funded Alan mutual insurance
• Executive status with RTT
• Discounted rates for group SFH and ELANCIA membership

Requirements:

• Significant experience in hotel general management, ideally in the luxury segment or similar establishment
• Recognised leadership skills and ability to inspire and motivate teams
• Strong business acumen and proven track record of commercial performance and key indicators
• Excellent communication and relationship-building skills
• Familiarity with Accor environment (standards, tools, brand culture) is a plus
• Administrative rigor is expected
• Fluent English is desirable

Recruitment process:

• Send your CV and a brief presentation explaining why this role is a good fit for you
• Pre-interview telephone screening with HR
• First face-to-face interview with Hotel Operations Director
• Second face-to-face interview with Group President