Designate Store Manager - Home Counties North Region

As a Designate Store Manager with Marks & Spencer in the Home Counties North Region, you will lead the delivery of the full retail plan across the store, driving commercial, operational, visual, and people performance.

Your responsibilities will include:

• Setting the strategy and direction for the store, ensuring every colleague understands their role and is held accountable for delivering it
• Leading the change agenda and implementing transformation initiatives with clarity and urgency
• Building a high-performance culture by coaching managers, growing talent, and creating a store environment that colleagues want to be part of
• Using data and insight to make informed decisions that drive profit, improve service, and boost efficiency
• Driving digital adoption and omnichannel capability to help teams sell across all platforms and channels
• Representing the store and its people, and being the voice for customers and colleagues
• Creating an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile

To be successful in this role, you will need to be:

• A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards, and results
• Confident working across all areas of store performance, including commercial, visual, operations, and people
• A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you
• Resilient and passionate about delivering in a transformational environment
• Strong on planning, performance management, and resilience, with the ability to balance the big picture with detail
• A proven track record of performance management, able to lead teams to deliver results at pace
• Confident using digital tools, data, and systems to make better, faster decisions and coaching others to do the same
• Skilled in building partnerships across your team, peers, and region to share insights, solve problems, and deliver transformation

In return for your hard work, Marks & Spencer offers a range of benefits, including:

• 20% colleague discount across all M&S products and many third-party brands for you and a member of your household
• Competitive holiday entitlement with the potential to buy extra holiday days
• Discretionary bonus schemes awarded based on personal objectives and business performance
• A generous Defined Contribution Pension Scheme and Life Assurance
• A dedicated welcome to the team with a tailored induction and a wide range of training programmes to develop your skills
• Amazing perks and discounts via the M&S Choices portal to maximise your financial and personal wellbeing
• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family
• Access to a fantastic range of wellbeing support for all colleagues, including a 24/7 Virtual GP and PAM Assist
• A charity volunteer day to support a charity or cause you're passionate about