Data & Operations Assistant

The Data & Operations Assistant partners closely with the Business & Data Analysts to ensure the effective management of product data, reporting and system processes within a fast-paced retail environment.

This role will help to shape smarter processes and solve cross-functional challenges that drive efficiency and business success.

The role includes using Microsoft SQL Server, Microsoft PowerBI, Databricks and Microsoft SQL Server Reporting Services to extract insights, support cross-functional communication, and grow into a subject matter expert in our internal systems.

Responsibilities

Product Data & System Management

• Support the end-to-end setup of new brand systems as part of a fast-moving, high-impact project.
• Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website.
• Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues.
• Support Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution.
• Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams.
• Manage system structure maintenance across departments.

Data Management & Reporting

• Support the development of SQL and Databricks datasets and reports for internal team processes and wider business analysis.
• Contribute to reporting and operational tasks using Power BI.
• Build, maintain, and manage Microsoft SQL Server Reporting Services reports.

Process Improvement & Documentation

• Maintain and update the Reporting & Operations dates and deadlines in Asana to provide visibility of key milestones.
• Communicate key dates, process updates, and operational changes clearly across the business.
• Liaise with stakeholders within NEXT, providing business context and informed decision-making to optimise system support and enhancements.
• Proactively seek process improvements with the support of the Business & Data Analysts.

Technical Requirements

• Proactive, forward-thinking approach with the confidence to challenge existing processes constructively.
• Strong analytical and problem-solving capabilities to understand functionality and identify improvements.
• Excellent time management and prioritisation skills.
• Strong interpersonal skills with the ability to build effective working relationships.
• Clear and professional written and verbal communication skills.
• Comfortable working in a fast-paced, high-pressure environment.

Desirable Skills

• Familiarity with Microsoft SQL Server and basic SQL querying.
• Exposure to Power BI or other data visualisation/reporting tools.
• Experience with SQL Server Reporting Services (SSRS) is beneficial.
• Comfortable using Microsoft Excel and Google Workspace.

Benefits

• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products.
• 10% off most partner brands & up to 15% off Branded Beauty.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Company performance based bonus.
• Early VIP access to sale stock via Direct to Desk.
• Life assurance.
• Sharesave scheme.
• Annual Travel Card Loan.
• Sample Sales.
• Fantastic L&D opportunities.
• Flexi-Hour Scheme.
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
• Support Networks - Access to Network Groups to empower and celebrate each other.
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.