Description
As a Customs Brokerage Agent at Expeditors, you will play a crucial role in ensuring the smooth flow of international trade.
Responsibilities:
- Receive and process documents
- Prepare customs entries using Customsware or other customs software
- Understand and adhere to import and export customs Standard Operating Procedures (SOPs)
- Ensure accurate and timely data entry into operating systems
- Facilitate timely customs clearance of shipments
- Monitor customs clearances and communicate with customers
Physical Demands:
- Use of standard office equipment, including computers, phones, and fax machines
- Writing with pencils, pens, or markers
- Work performed primarily while seated at a desk
Key Performance Expectations:
- Deliver exceptional customer service by anticipating, understanding, and meeting customer needs
- Execute tasks efficiently and effectively, adhering to company policies and procedures
- Demonstrate reliability by meeting deadlines and being punctual
- Collaborate with colleagues and customers to achieve common goals
- Communicate effectively, both verbally and in writing
- Embody and promote the company's cultural attributes
- Pursue personal growth and development through training and professional development goals
Qualifications:
- Knowledge of the global logistics industry
- Proficiency in computer applications, such as MS Excel and MS Word
- Fluency in English
Benefits:
- Paid vacation, holiday, and sick time
- Health plan: medical
- Life insurance
- Employee stock purchase plan
- Training and personnel development program
- Growth opportunities within the company
- Employee referral program bonus
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