Description
This is your chance to join the team at Porsche Zentrum Hofheim.
As a Customer Receptionist, you will be responsible for direct communication with our customers. You will interact with them daily and contribute to high customer satisfaction through your professional and friendly demeanour on the phone and in person.
You will act as a host for our customers in the sales area. From greeting them in our house to seeing them off, you will ensure a perfect customer experience.
Through your personal approach and empathy, you will build trust with our customers and strengthen customer loyalty. You will be one of the most important contact points in our interaction with customers.
In addition to addressing customers, some office tasks, entertaining our customers, and ensuring our showroom looks well-maintained will be part of your responsibilities.
Requirements:
- Excellent communication skills and a high level of customer and service orientation
- Experience in the hotel or gastronomy industry, or as a car dealership employee, is desirable
- Friendly and professional phone manner
- Empathy and enjoyment in dealing with customers
- A service-oriented and solution-focused attitude
- Results-driven, independent, and structured working style
- Good German language skills in writing and speech
- English language skills are desirable
- Teamwork ability
About Us: The foundation for today's Porsche Zentrum Hofheim was laid in 1972 with a workshop contract with Porsche AG. Due to the successful development of the Porsche brand, Porsche Zentrum Hofheim has continuously grown.
Today, we offer our customers a large exhibition area for new and used cars, a modern workshop area, a separate workshop for Porsche classics, dialog boxes, a separate sales area, and a separate service area. We make the dream of driving a Porsche come true for those who want to experience the passion of Porsche but do not yet own a Porsche with our Drive Rental Station.
Contact: Steffen Walther Head of After-Sales s.walther@porsche-hofheim.de
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