Customer Project Manager

We are seeking a Senior Project/Program Manager and local lead for HPE Networking EMEA and LATAM PMO organization.

Responsibilities:

• Manage and control activities within a sub-region or Region
• Typically manage 10 or more direct reports
• Program/project management environment
• Implement and utilize HPE Project Management (HPEPMM) methodology
• Participate in the development and implementation of worldwide, region, sub-region and/or business unit policies, practices, and systems
• Provide strategic direction to maximize success in the industry or solution area
• Identify and sponsor the ongoing development and improvement of leading edge processes and approaches
• Participate in PMO workgroups and activities to improve the tasks, processes and procedures of the HPE PMO
• Provide an environment in which the program/project business is predictable and profitable
• Make contributions to the PM Profession
• Support the health of the program portfolio
• Monitor and contribute to the completeness and data in the HPE Networking Project Management automation platform (OpenAir)
• Assist or be tasked with developing business plan(s), balancing client needs and global solution area focus
• Contribute and attend PMO pre-sales and resource assignment meetings
• Drive the quality of delivery of projects
• Act as reference or escalation of location project issues
• Assist in coordination of PMO financials, budgeted revenue and margin for the project portfolio
• Contribute to projects during delivery, including doing or participating to periodic project reviews and follow-up on appropriate actions
• Support customer work in scoping, and delivery phases
• Develop and manage strong customer relationships at senior levels
• Consult and coordinate with other HPE Networking groups on technical delivery, in business verticals, pre-sales or other functions
• Actively contribute to PMO management on programs or processes to improve the health of the project portfolio
• Professional development
• Responsible for personnel, and business management, including accountability for team effectiveness and people development
• Communicate regularly with practitioners on matters relevant to the profession
• Consult with practitioners on career development and professional certification matters
• Mentor and/or establish mentoring programs for the program/project management reporting to the position
• Lead the implementation of project management incentive and recognition programs

Requirements:

• First level and Advanced University degree preferred
• 10-15 years directly related experience running projects and programs
• Recent and relevant people management of teams exceeding 5 team members in the Bulgaria business environment
• PMP or SCRUM Certified or equivalent certification (PMM, Prince2 etc)
• Knowledgeable or recent qualifications in the use of AI in the business environment
• Recent use and professional use of a PSA software and processes used by service-based companies
• Demonstrates broad knowledge of corporate organization, culture, policies, products, markets and processes

Benefits:

• Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
• Investment in career development
• Unconditional inclusion and flexible work environment