Customer Contract Manager (Individual Contributor/Budgeting Exp Required)

Syneos Health is seeking a Customer Contract Manager to own and manage complex contracts and change order processes, working proactively with Project Leads and Business Development to drive revenue targets and departmental goals.

Responsibilities:

• Manage contract process to ensure timely delivery and execution
• Negotiate and prepare contracts, budgets, and related documents for complex clinical trials
• Drive quarterly revenue targets through active workload management and prioritization
• Develop and build customer relationships as primary customer contact
• Update and maintain timely records in CRM and Contract Management System
• Work within department metrics/timelines for completion of documents
• Follow GDCM review processes to deliver quality products
• Maintain flexibility and adapt to changing priorities
• Drive change order process and provide suggestions for improvements
• Provide mentoring/support/training to Contract Analysts

Requirements:

• BA/BS degree in Business Administration or Finance
• 4-7 years of experience in budgeting, finance, proposal development, and/or contracts management
• Customer-centric, self-motivated, and proactive
• Excellent problem-solving skills and attention to detail
• Strong analytical skills and ability to perform multiple tasks simultaneously
• Knowledge of Microsoft Excel, Word, and costing models
• Ability to prepare and interpret budgets
• Excellent interpersonal, verbal, and written communication skills