Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Freiburg. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services.
Your Responsibilities:
- Provide customer-centric advice on financial products and services
- Build sustainable customer relationships through personal conversations and telephone contact
- Take responsibility for customer care in your branch
- Collaborate closely with your branch team
- Organize your workday independently and be a competent contact person for customers on financial matters
Your Profile:
- Sales talent with a passion for working with people from diverse backgrounds
- Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales
- Lateral entrants with a passion for working with people are welcome
- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions
- Strong interest in financial topics and economic interrelationships
- Openness to new technologies and digital applications, including AI-powered tools, to support your daily work
Your Benefits:
- Secure, permanent, and responsible job in a motivated and helpful team
- Good salary, Christmas and holiday pay, and attractive performance-related remuneration
- Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance
- Part-time employment possible by agreement
- Clear career paths and diverse development opportunities
Additional Benefits:
- Emotional well-being: offers such as counseling in difficult life situations and mental health promotion
- Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice
- Social networking: offers such as support through the pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation
- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bike, or Germany ticket
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