Customer Assistant - Nights

We are seeking a Customer Assistant to join our team on a fixed-term basis, working nights at our Hereford store.

As a Customer Assistant, you will play a crucial role in ensuring our store is ready for the day ahead, including tasks such as filling shelves, maintaining a clean and tidy workspace, and collecting and moving stock safely.

Responsibilities:

• Preparing the store for the day ahead by filling shelves and maintaining a clean and tidy workspace
• Collecting and moving stock safely from the warehouse to the shopfloor
• Working across different parts of the store, including chilled and frozen areas
• Using equipment, handsets, and digital systems to complete tasks accurately and safely
• Providing support in other areas when needed, such as picking online orders or serving customers at checkouts

Requirements:

• Friendly and welcoming with a genuine enthusiasm for delivering excellent customer service
• Ability to work in a physically demanding role and adapt to the disruption that working overnight can have on well-being and sleep
• Committed team player who thrives in a fast-paced environment and is willing to support colleagues and work together
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing, and trying new things to improve our service
• Confidence in using new digital tools and technology to do the job brilliantly

Benefits:

• Nightshift premium of £2.45 per hour worked between midnight and 5am
• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave, including maternity, paternity, and adoption support
• Pension and life cover, with a matching contribution of 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes, allowing employees to buy shares at discounted prices
• Other retail savings, including discounts on eating out, holidays, and at other retailers
• Physical wellbeing programs, such as cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans
• Mental wellbeing support, including 24/7 access to an Employee Assistance Programme and online wellbeing platform
• Financial support, including interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay