Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Tonbridge, Kent. This is a part-time, fixed-term assignment role working 22.5 hours per week.

As a Customer Assistant, you will be putting customers first and making them feel valued through thoughtful, friendly, and helpful service. You will be ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers, or selling our products. You will also be using and embracing digital tools to do your job well and enhance customer experience.

Responsibilities include:

• Providing excellent customer service
• Maintaining a clean and tidy workspace
• Building your knowledge of our products, services, and promotions
• Helping organise and move stock
• Supporting colleagues and working together as a team

Requirements:

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player with flexibility and willingness to work across the store
• Open to learning, developing, and trying new things
• Confident in learning to use new digital tools and technology

We offer our colleagues a wide range of rewards and provide competitive benefits, including:

• Discount card with 10% off at Sainsbury's, Argos, Tu, and Habitat
• Holiday entitlement based on hours worked
• Enhanced Family Leave
• Pension and life cover
• Sainsbury's share schemes
• Other retail savings
• Physical wellbeing benefits such as cycle to work and bike rental schemes
• Mental wellbeing benefits including 24/7 access to our Employee Assistance Programme

Availability:

• Sundays: 10:00 - 20:00
• Thursdays: 13:00 - 21:00
• Fridays: 13:00 - 21:00
• Saturdays: 13:00 - 21:00

Contract details:

• Fixed-term assignment
• 22.5 hours per week
• Ending on 01/02/2027