Description
We are seeking a Customer and Trading Manager to lead our small supermarket team in March, Cambridgeshire. As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, ensuring excellent customer service, and managing a team of employees.
The salary for this role will be dependent on your experience, as well as the store size, complexity, and location, but starts from £31,700.
Responsibilities:
- Working closely with a small team of managers to ensure the store runs smoothly every day
- Taking responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop
- Working alongside a team to complete all tasks, ensuring customers are served efficiently and safely
- Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate
- Helping another store occasionally, as needed
Requirements:
- Previous line management responsibilities in a fast-paced, operational environment
- Experience providing brilliant customer service and coaching a team to do the same
- Ability to deliver KPIs and other performance indicators
- Experience managing disciplinaries, performance issues, and other employee relations issues
- Leadership skills, with the ability to operate independently in the absence of more senior management
Benefits:
- Discount card offering 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount off at Sainsbury's every Friday and Saturday
- Annual bonus scheme based on company and individual performance
- Free food and hot drinks provided for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension matching 4-7.5% of contributions
- Sainsbury's share scheme
- Wellbeing support, including emotional support, counselling, legal and financial advice
- Colleague networks and Cycle to Work scheme
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