Description
We are seeking a CRT Field Based Account Manager to join our Shell Business Mobility team in South Germany. As a key player in our organisation, you will be responsible for managing a portfolio of Commercial Road Transport (CRT) accounts, selling our full range of products and services, including Diesel, bioLNG, Shell Renewable Diesel, E-Mobility Solutions, and more.
Your primary objective will be to maintain and grow value for Shell by delivering against multiple annual sales targets. You will achieve this through:
- Ownership and management of a significant opportunity pipeline, tracked and delivered through Salesforce
- Identification and mitigation of churn risk in the existing portfolio of customers
- Understanding customers' immediate and long-term needs, business models, value drivers, challenges, and opportunities
- Conducting value-led negotiations through in-depth understanding of our Customer Value Propositions (CVPs) and financial dimensions
- Building and maintaining a clear stakeholder map for each customer
- Consistently applying and role modelling 'Sales 1st' standards
- Building and utilizing knowledge of market development and competitors' offers, strengths, and weaknesses
- Collaborating with stakeholders internally to ensure best-in-class customer service
- Complying with HSSE Life Saving Rules and acting in a responsible and proactive way in handling HSSE matters
To be successful in this role, you will need:
- Proven relationship management skills
- Clear commercial acumen
- Relevant sales experience, preferably in managing Commercial Road Transport / Fleet accounts
- A performance-driven, 'can-do' mindset
- Strong knowledge of current and future CVPs, supply chain, and E2E value understanding
- A customer-centric approach
- Entrepreneurial 'self-starter' mindset
- Passion for sales, customers, and closing deals
- Experience in prospecting/cold-call sales, value selling, negotiation of high-value contracts
- A valid driver's license
- Fluency in German and English
- Permanent residence in Hessen, Rheinland-Pfalz, Nordbayern, or Baden-Württemberg
This role is fully remote and home-office based in the region, with frequent travel accounting for approximately 60% of working time.
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