Description
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
Business: CTO Data Technology
Principal responsibilities:
- Facilitate Agile ceremonies including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Review and Retrospective.
- Coach teams on Agile/Scrum principles and continuously improve team maturity and delivery effectiveness.
- Collaborate with stakeholders to understand business processes, pain points and strategic priorities.
- Conduct analysis and documentation of business requirements, user journeys and system/process impacts.
- Translate business requirements into clear user stories, acceptance criteria and functional specifications.
- Partner with Product Owner and delivery teams to prioritize backlog items based on business value and dependencies.
- Identify delivery risks, impediments and blockers; drive timely resolution and escalation where required.
- Support UAT planning, test scenario definition and quality assurance alignment with business expectations.
- Track and report sprint and release metrics (velocity, burn-down, cycle time, delivery predictability, quality indicators).
- Build and maintain strong communication channels across business and technical teams to ensure transparency and alignment.
- Identify opportunities for process optimization and propose practical, data-driven improvements.
- Support change management, user enablement and post-implementation adoption activities.
- Own end-to-end project management activities including project initiation, planning, execution, monitoring/control and closure.
- Define and manage project scope, timeline, milestones, resource plan and budget to ensure on-time and within-budget delivery.
- Establish and maintain RAID logs (Risks, Assumptions, Issues, Dependencies), governance cadence and escalation framework.
- Drive cross-team/vendor coordination and dependency management across technology, operations and business units.
- Prepare management reporting and steering committee updates on project health, delivery progress and decision points.
- Ensure compliance with organisational standards, SDLC controls and audit/regulatory requirements where applicable.
- Manage release readiness and implementation planning, including cutover, communication and post-go-live stabilization.
- Support benefits tracking and realization against approved business case/objectives.
Requirements:
- University degree or above.
- Minimum 10+ years of relevant working experience in technology/digital delivery, including proven experience in Scrum Master, Business Analyst, Project Manager, or hybrid delivery roles.
- Strong understanding of Agile/Scrum delivery framework, SDLC and project management methodologies (Agile/Waterfall/Hybrid).
- Strong analytical, problem-solving and stakeholder management skills.
- Excellent written and verbal communication and facilitation skills.
- Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
- Experience in requirement elicitation, process mapping, story writing and acceptance criteria definition.
- Hands-on experience in project planning, dependency mapping, financial/budget tracking and resource management.
- Experience with Agile and collaboration tools (e.g., JIRA, Confluence, Azure DevOps, MS Office, Power BI, MS Project).
- High customer-centric mindset with commitment to quality and continuous improvement.
- Ability to influence diverse stakeholders and drive outcomes under pressure.
- Strong attention to detail with the ability to balance strategic and tactical priorities.
- Experience in governance reporting, risk/issue management, and senior stakeholder/SteerCo communication.
- Relevant certification(s) such as CSM/PSM, PMI-ACP, CBAP/CCBA, PMP/PRINCE2 would be an advantage.
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