Client Solutions Consultant - Engine by Starling

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

As a Senior Consultant within our Client Solutions team, you will act as a pivotal bridge between our global clients and Engine's cutting-edge SaaS platform.

Responsibilities

• Delivery Ownership: Take responsibility for delivering designated workstreams, actively representing the client's priorities and operational needs during internal planning and decision-making forums.
• Client Relationship & Discovery: Build trusted, lasting relationships across all levels of client organisations. Understand their overarching vision, day-to-day challenges, and strategic priorities, applying your deep knowledge of the Engine product suite.
• Solution Design: Collaborate closely with our product teams and solution architects to design scalable solutions that meet the immediate requirements of the client whilst enhancing capabilities for future partners.
• Cross-Functional Coordination: Coordinate end-to-end solution delivery alongside our Engineering teams in alignment with overall programme timelines and key milestones.
• Progress & Visibility: Maintain clear reporting on workstream milestones, risks, and progress across internal and client stakeholders.
• Run Transition: Support smooth programme transitions from delivery into business-as-usual (Run), sharing in-depth client context and setting the Run team up for long-term operational success.
• Practice Scaling: Contribute actively to the growth and maturity of the wider Client Solutions function as Engine expands globally, sharing key learnings from implementations to help refine and establish our core delivery methodologies.

Requirements

• You have experience (3-4 plus years) in client facing roles, in a consulting role, or at a technology company
• You have experience in financial services and technology delivery
• You have experience delivering complex programmes
• You can rapidly understand client problems and present solutions in a structured and informative manner

Benefits

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks