Community Health and Wellbeing Worker

As a Community Health and Wellbeing Worker (CHWW), you will be a frontline primary care and public health worker recruited from the local community.

Through proactive outreach, you will help tackle health inequalities, identify unmet needs and improve access to health and social care.

Working closely with households, GP practices and community partners, you will promote health and wellbeing through personalised education, practical support, advocacy and signposting.

You will build trusted relationships, help people overcome barriers to accessing services and support communities to make informed choices about their health.

This is an exciting opportunity to help establish and shape an innovative, community-led approach to improving health and wellbeing across Haringey.

Main duties of the job

• Undertake monthly household visits, or more frequently according to identified need, across a defined geographical area of up to 120 households.
• Build trusted relationships, identify health and social needs, and provide proactive, holistic support while respecting individual choice, consent and confidentiality.

Job responsibilities

• Deliver personalised health promotion and health literacy support, tailored to individual and cultural needs.
• Provide evidence-based information on smoking cessation, alcohol consumption, healthy eating and physical activity.
• Promote informed choices about immunisations, breastfeeding and NHS screening programmes, in accordance with current guidance.
• Identify individuals who may be eligible for immunisations and health screening, encouraging uptake and supporting access.
• Support people living with long-term conditions through health education, encouragement of treatment adherence and timely escalation of health concerns.
• Help households navigate health, social care and voluntary sector services, overcoming practical barriers to access.
• Provide appropriate signposting and referrals, following up where necessary to support successful engagement.
• Build trusted, professional and culturally sensitive relationships with individuals and households.
• Provide empathetic listening, practical emotional support and signposting to specialist services where appropriate.
• Use health coaching and motivational techniques, including collaborative goal setting and problem-solving.
• Maintain accurate, timely and confidential records of household needs, interventions and outcomes using approved digital systems.
• Engage with communities, gathering feedback to inform accessible, responsive and inclusive service improvements.
• Strengthen community networks, informal support and resilience.
• Advocate for individuals and communities, communicating unmet needs to relevant services.

Benefits

• Competitive salary of £28,860 per year

Person Specification

• Formal qualifications are not required; willingness to undertake role-specific training and development
• Knowledge of Haringey communities, cultures and barriers to accessing local services
• Awareness of local community organisations, resources and support networks
• Ability to communicate clearly, respectfully and sensitively, adapting to different needs and levels of health literacy
• Experience of building positive relationships with people from different backgrounds, gained through employment, volunteering or community or other relevant activities