Description
Join Zendesk as a Commercial Account Executive, driving top-line revenue growth by acquiring new commercial customers and developing innovative, AI-driven strategies for account expansion.
You will leverage advanced data insights, AI-powered customer intent analysis, and adoption history to strategically prospect new clients, optimize retention, and identify cross-sell and upsell opportunities.
Key responsibilities include:
- Building trusted customer relationships and introducing transformative solutions
- Managing and nurturing customer relationships using digital engagement and automation tools
- Developing and presenting compelling, data-backed ROI and value cases
- Collaborating with Solutions Engineers, AI Specialists, and internal teams to guide cross-functional co-design of innovative solutions
- Continuously anticipating AI market trends and competitor moves to inform deal strategies
Requirements:
- BA/BS degree or equivalent relevant experience
- At least 3 years of success in B2B sales or solution engineering, ideally in SaaS
- Demonstrated ability to navigate and close complex, value-centric sales cycles
- Advanced communication, negotiation, and deal-closing skills
- Proficiency in utilizing AI, analytics, and digital sales tools
The US annualized OTE range for this position is $191,000.00-$287,000.00 with a pay mix of 50/50 (base/commission).
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