CollabAI Platform Engineer

The CollabAI Platform team at Cisco builds and operates the shared infrastructure that powers AI features across Webex. This includes the AI Gateway, managed model hosting, and the deployment platform that lets product teams ship AI capabilities quickly and safely across multiple environments.

Your Impact:

• Understand, configure, maintain and operate our application and model-hosting infrastructure.
• Evolve our self-service model deployment patterns so product teams can bring up new services and models with minimal platform-team involvement.
• Own deployment automation end-to-end: Kubernetes/EKS, Helm, Pulumi (including automation APIs), and CI/CD pipelines.
• Partner on FedRAMP operations.
• Participate in on-call rotation and incident response for a platform that supports Cisco customers.

Minimum Qualifications:

• Master's degree with 0 years of work experience; or
• Bachelor's degree with 2 years of work experience
• Qualifying education and work experience should be in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field.
• Strong hands-on experience with Kubernetes (preferably EKS) and Helm.
• Experience with Infrastructure-as-Code such as Pulumi, Terraform, or equivalent.
• Comfort with Go, TypeScript/Node, or Python in a services context.
• Working knowledge of secrets management (Vault), observability (Prometheus/Grafana), and CI/CD at scale.

Preferred Qualifications:

• Experience operating or integrating LLM-serving stacks (vLLM, Triton, Ray Serve, Azure OpenAI/Foundry, Bedrock) or model-routing / proxy layers.
• Exposure to GitOps tooling (Argo CD, Flux).
• Experience designing self-service developer platforms.

Benefits:

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees)
• Optional 10 paid days per full calendar year to volunteer

Salary Range:

• New York City Metro Area: $125,700.00 - $203,100.00
• Non-Metro New York state & Washington state: $111,700.00 - $180,800.00