Cocktail Server - Soho Beach House Miami

The Role… At Soho House, a Server is responsible for understanding, discussing and educating members and guests on all menu items, allergies associated (if applicable) while presenting an approachable and elevated experience by following Soho House Service Standards.

The Server plays a crucial role in ensuring the success of service and guest satisfaction. They collaborate with other team members, complete pre-service and post-service duties, accurately enter orders into POS, and are attentive during service to support additional member or guest requests.

A successful Server maintains a positive and influential attitude, is detail-oriented, process-driven, and flexible while working under pressure.

Main Duties:

• Develop and maintain professional relationships with coworkers and management
• Positively influence members and guests' experiences by elevating the dining experience with food and drink pairing options
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags
• Complete all checkout reports at the end of each shift
• Adhere to health and safety policies and Company policies
• Ensure food orders are finished being plated and coursed out correctly before serving
• Assist runners and bussers with expo and service bar tickets
• Clean and stock server alley and bar area

Required Skills/Qualifications:

• Minimum of 2+ years' experience in a similar capacity
• Ability to thrive in fast-paced, high-volume environments
• Hospitable, approachable, and passionate about customer service
• Ability to work flexible shifts and schedules, including weekends and holidays
• Tips certified and POS knowledge

Physical Requirements:

• Ability to seize, grasp, turn, and hold objects with hands
• Ability to make periodical fast-paced movements
• Ability to move, pull, carry, or lift at least 20 pounds

Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks, including:

• Health Care + 401K
• Paid Time Off
• Career Development
• Soho Impact
• Learning & Development
• Cookhouse & House Tonic
• Team Events
• Team Meal