Club Restaurant Server (Seasonal) - Soho Beach House Miami

At Soho House, you will be responsible as a Server for understanding, discussing, and educating members and guests on all menu items, allergies associated with them, and presenting an approachable and elevated experience by following Soho House Service Standards.

Main Duties:

• Develop and maintain professional relationships with all coworkers and management, completing checklists on all trained processes learned in Club School
• Positively influence members and guests' experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
• Complete all check out reports at the end of each shift and have it double-checked and signed by management
• Adhere to health and safety policies as well as all Company policies, procedures, standards, and local, state, and federal law as applicable
• Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
• Assist runners and bussers when possible with expo and service bar tickets to support all table orders
• Clean and stock server alley and bar area, polish silverware, plates, and/or glassware as needed
• Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests
• Performs other duties as assigned by supervisor/manager

Required Skills/Qualifications:

• Minimum of 2+ years' experience in a similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem-solving under pressure
• Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment, and autonomously
• Tips certified and POS knowledge

Physical Requirements:

• Must be able to seize, grasp, turn, and hold objects with hands
• Must be able to make periodical fast-paced movements to go from one part of the property to others
• Must be able to move, pull, carry, or lift at least 20 pounds
• Must be able to occasionally kneel, bend, crouch, and climb
• Must be able to perform physical activities such as lifting, cleaning, and stooping
• Must be able to stand, walk, lift, and bend for long periods of time

Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Benefits include:

• Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full-Time Employees have sick days + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees
• Cookhouse & House Tonic: Celebrating our passion for food and drink
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
• Team Meal: Whilst on duty in our Houses & Restaurants, you will be provided with a substantial meal free of charge