Description
We are looking for a Client Servicing Executive to join our team.
As a Client Servicing Executive, you will be responsible for supporting day-to-day communication with clients, ensuring prompt and professional responses.
Your key responsibilities will include:
- Supporting day-to-day communication with clients, ensuring prompt and professional responses
- Translating client briefs into actionable internal tasks across content, design, and video teams
- Coordinating timelines, sharing updates, and following up on deliverables to ensure smooth execution
- Compiling performance reports and gathering insights for internal reviews or client presentations
- Keeping track of feedback, revisions, and ensuring client inputs are documented and implemented accurately
- Flagging any blockers, delays, or issues proactively to the account lead or servicing manager
- Staying informed about the client's industry, brand guidelines, and competitors to add contextual value
To be successful in this role, you should have:
- 1-2 years of experience in a client-facing role, preferably in a creative, media, or digital agency setup
- Excellent verbal and written communication skills
- Strong attention to detail, ability to multitask, and stay organized across multiple accounts
- Comfortable working with digital-first content and social media platforms
- A collaborative team player who is eager to learn and grow in a fast-paced environment
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