Claims Support Technician

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

We're looking for a Claims Support Technician to join our Repair Solutions Service Hub on a hybrid basis in Cardiff or Birmingham. As a Claims Support Technician, you will manage a repair-based portfolio, setting up and overseeing repairs on our in-house claims system, scheduling engineers, updating records, and ensuring timely repair progression.

The ideal candidate will have experience in a customer service office environment, excellent communication skills, and the initiative to overcome challenges. Contractor repair support experience will be a distinct advantage.

In this role, you will have the opportunity to develop new skills, including Sedgwick-specific training. We offer a range of benefits, including a competitive salary, a Self Invested Personal Pension Scheme (SIPP), holiday allowance, flexible working, private healthcare plan, life assurance, and employee assistance programme.

This is a pivotal role in shaping our industry, and you'll have the opportunity to work with some of the UK's most trusted insurance brands, helping to resolve millions of claims every year. You'll also have access to Sedgwick University, which offers over 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education.