Christmas Customer Assistant - Food - Mansfield

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.

Responsibilities:

• Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
• Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
• Adapt to changing demands, working across various areas of the store.
• Confidently recommend and sell new food products to customers.

Requirements:

• Digital confidence and ability to work in a high-pressure environment.
• Flexibility to work varied shifts, including early mornings, evenings, and weekends.
• Ability to work collaboratively as part of a team.

Working Hours:

• Monday: 12:00 - 16:00
• Friday: 05:30 - 09:30
• Saturday: 05:30 - 09:30

Additional Information:

• Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
• A £3.00 per hour unsocial premium is added for hours worked between 22:00-06:00.

Benefits:

• Opportunity to be part of a leading retailer’s transformation.
• Collaborative and supportive work environment.
• Chance to develop skills and grow within the company.