Chef de brigade H/F

We are seeking a Brigade Chef to join our team at the Mercure Paris Orly Tech hotel, located in the heart of the Orly district. As a modern and welcoming hotel, we cater to a diverse range of clients, including business travellers and tourists.

As a Brigade Chef, you will be responsible for:

• Organising the reception and care of clients, ensuring their stay runs smoothly
• Building high-quality relationships with clients to foster loyalty
• Anticipating and addressing client needs
• Contributing to the achievement of qualitative and quantitative objectives within your department
• Implementing brand and Group projects and identity
• Supervising the work of receptionists and participating in their professional development
• Representing the hotel's image

In terms of technical skills, you will:

• Participate in, organise, and supervise operations related to client check-in and departure
• Ensure the application of pricing policy and internal audit procedures
• Guarantee the smooth transmission of necessary information to other departments and team members
• Monitor the quality of services offered, through client feedback and quality audits
• Handle complaints and provide swift solutions

You will also focus on:

• Sales and revenue growth
• Team management and motivation
• Hygiene and safety protocols

Requirements:

• Bac to Bac +2 level education
• 1-2 years of experience as a receptionist
• Professional computer skills, particularly with Opera Cloud and Resaweb
• Professional English language proficiency

We offer:

• Full-time CDI contract, 39 hours per week
• Collective interest-sharing and profit-sharing scheme
• ALL Heartists card, providing access to numerous benefits within the Accor network
• Health insurance and life insurance
• 50% reimbursement of transportation costs
• Uniform provided and maintained
• On-site parking available
• Easy access by public transport, including Tramway T7