Centralized Dispatcher

We're seeking a Centralized Dispatcher to join our team at Expeditors, a leading player in the global supply chain management industry.

As a Centralized Dispatcher, you will be responsible for the daily planning, dispatch, and execution of dedicated driver capacity supporting our Dedicated Cartage Program.

Your primary focus will be to build and manage an efficient daily driver plan based on booked loads while maximizing dedicated capacity and meeting customer service commitments.

Key responsibilities include:

• Reviewing booked loads and building the daily operating plan for dedicated drivers
• Protecting scheduled milk-run and fixed-time commitments while maximizing productive use of dedicated capacity
• Prioritizing dedicated drivers before utilizing supplemental or overflow capacity
• Dispatching drivers and maintaining accurate schedules and load assignments within applicable transportation management systems
• Communicating start times, load assignments, route changes, and special requirements to drivers
• Monitoring daily execution, including driver arrival, pickup, delivery, delays, detention, and other operational exceptions
• Proactively adjusting driver schedules when loads, customer requirements, or operating conditions change
• Coordinating with customer shipping teams and carrier partners to maintain service commitments and resolve issues
• Ensuring drivers follow established program and carrier SOPs
• Completing daily operational closeout and identifying outstanding loads, exceptions, or capacity issues requiring follow-up
• Identifying opportunities to improve driver utilization, reduce empty miles, and improve overall program efficiency

To qualify, you will need:

• Previous dispatch, routing, or transportation planning experience
• LTL, dedicated transportation, cartage, or warehouse operations experience preferred
• Experience coordinating multiple drivers and time-sensitive shipments
• Familiarity with dispatch and transportation management systems such as TMW
• Proficiency with Microsoft Excel, Outlook, Teams, and related business applications
• Strong communication, organization, problem-solving, and decision-making skills
• Ability to manage changing priorities and resolve operational issues in a fast-paced transportation environment

In return, Expeditors offers excellent benefits, including:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program