Description
As a Captain at the Celestial Court within Marriott International's Sheraton family, you will play a key role in ensuring seamless service delivery during events and functions.
Your primary responsibilities will include:
- Communicating service needs to chefs and stewards across various functions
- Managing total charges for group functions and presenting checks to group contacts for payment
- Ensuring banquet rooms, restaurants, and coffee breaks are prepared for service
- Overseeing the display of proper centerpieces on every table
- Conducting inspections of china, glass, and silver for cleanliness and presentation before use
- Checking in with guests to guarantee satisfaction
- Setting tables according to the type of event and service standards
- Communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Maintaining cleanliness of work areas throughout the day
You will also be expected to:
- Adhere to all company and safety policies and procedures
- Report accidents, injuries, and unsafe work conditions to your manager
- Complete safety training and certifications as required
- Maintain a clean and professional uniform and personal appearance
- Protect company assets and maintain confidentiality of proprietary information
- Welcome and acknowledge guests according to company standards
- Develop and maintain positive working relationships with colleagues
- Support the team in reaching common goals
Preferred Qualifications:
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
About the Team: Joining the Sheraton family means becoming part of a global community that has been a place to gather and connect since 1937. As part of Marriott International, you will be part of a diverse team that values different backgrounds and experiences.
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