Business Operations Manager / Project Manager

We are seeking a highly strategic and execution-oriented Business Operations Manager / Project Manager to serve as the operational lead, partnering directly with the VP and pillar leads to drive a robust operational cadence across our core pillars.

Primary responsibilities include:

• Operational Architecture: Partner with the VP and pillar leads to define and manage the rhythm of business, including recurring review cycles and performance frameworks, while institutionalizing executive operational models.
• Project Delivery & KPI Management: Oversee critical cross-functional project lifecycles, proactively identify bottlenecks, define review gates, and develop the reporting infrastructure required to ensure all commitments are achieved on schedule.
• Meeting Governance & Executive Facilitation: Elevate meeting effectiveness by defining clear objectives, curating strategic agendas, and facilitating sessions that drive consensus, accountability, and measurable outcomes.
• Cross-Pillar Alignment & Measurement: Coordinate initiatives across our four technology law pillars to eliminate silos, ensure transparency, and evaluate collective progress against institutional performance metrics.
• Synthesis & Executive Reporting: Aggregate complex status updates, performance metrics, and project developments into clear, executive-ready summaries to inform leadership decision-making.
• Governance & Workflow Coordination: Standardize communication channels and governance protocols across legal and key business partners to streamline cross-functional projects.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Communications, Project Management, or a related field.
• 8+ years of professional experience in business operations, executive program management, or strategic operations within a corporate legal or technology environment.
• Demonstrated track record of designing operational cadence models, developing performance metrics (KPIs), facilitating executive-level engagements, and managing complex timelines.
• Superior stakeholder management, communication, and organizational skills, characterized by meticulous attention to detail and a commitment to data-driven decision-making.

Preferred Qualifications:

• Advanced degree or professional certifications (e.g., PMP, Scrum Master).
• Prior experience providing operational support to a corporate legal department, executive leadership, or technical governance team.
• Proven ability to anticipate leadership requirements, drive accountability, and navigate ambiguous, fast-paced environments with discretion and poise.

The starting salary range posted for this position is $135,400.00 to $171,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.