Business Operations Manager

We are seeking a Business Operations Manager (BOM) to join our school leadership team. The BOM reports directly to the Principal and manages a team of hourly Operations Specialists. You will be responsible for all aspects of student meals, recess, arrival, dismissal, physical space, and safety at your campus.

Essential Functions:

• Schoolwide Systems & Culture:
• Manage logistics, staffing, and daily management of arrival, lunch, recess, dismissal, and physical space at your campus.
• Coach Operations Specialists daily in behavior management techniques.
• Design and lead professional development for Operations Specialists focused on behavior management skill development.
• Manage the physical space of the building and all facilities-related needs.
• Manage food service operations, including managing staff, serving as the main contact with meal vendor, ensuring compliance, conducting internal audits, and ensuring meal program financial health.

• Compliance & Budget:
• Ensure your campus is financially responsible by providing support to the Principal on finance-related topics.
• Serve as the main owner of school safety processes and compliance.
• Own procurement and purchasing for the school site.
• Serve as on-site IT contact, including managing IT assets, assisting staff with IT issues as able, and serving as the main touchpoint to central IT staff.

• Leadership & Management:
• Exhibit Rocketship’s core values daily: authenticity, community, innovation, tenacity, and pursuit of excellence.
• Hire, manage, and evaluate all hourly school Operations Specialists.
• Be a collaborative and supportive partner on your school’s leadership team and the national Business Operations Manager team.
• Engage with parents on operational topics, demonstrating a clear customer service mindset.

Required Qualifications:

• Minimum 5 years of relevant experience, with school-based experience strongly preferred.
• Managerial experience is strongly preferred.
• Experience in a fast-paced, highly analytical, entrepreneurial environment.
• Team-player attitude and strong customer-service orientation.
• Skilled at building strong and trusting working relationships with people in both senior- and junior-level roles.
• Strong PC-based computer skills, including the ability to use spreadsheets and the Google Suite.
• Passion for Rocketship’s mission, and the belief that all students can achieve high levels of academic success.