Business Manager, ATM & Cash Strategy

As a Business Manager, ATM & Cash Strategy at Capital One, you will play a crucial role in improving the customer experience and providing critical cash access to customers.

The ATM & Cash Strategy Team sits within the Market Strategy organisation, focusing on physical location strategy to create economic and customer value across Branch and Cafe markets.

Responsibilities:

• Develop strategies to address significant opportunities in support of Operations driving continued improvement in ATM availability
• Collaborate with key stakeholders to develop a go-forward strategy on marketing on ATMs to drive PBR growth and Cafe engagement
• Collaborate with colleagues on future ATM strategy, using available data to guide decision-making
• Engage with various retail bank teams to develop proposals that will influence daily operations and the broader physical presence strategy of locations

General Responsibilities:

• Develop business strategies that drive growth, profitability, and competitive success for Capital One
• Make decisions based on analytics and problem-solving skills
• Manage and sequence delivery of business intent, build business requirements, and execute against the location strategy
• Mentor, coach, and develop 1-2 analysts with a goal of developing and retaining talent at Capital One
• Work closely with colleagues across Capital One to drive improvement in operating costs, deposit lift, and quality of customer experience

Requirements:

• At least 3 years of professional experience performing analysis
• Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• Master's Degree in a quantitative field or an MBA with a quantitative concentration preferred

Benefits:

• Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being