Billing Analyst

The Finance function ensures robust financial control across global operations, partnering with the firm as a valued commercial advisor, influencing strategic decision making, and driving long-term profitable growth.

The Billing Analyst ensures the smooth and efficient operation of the order-to-cash cycle, contributing to the firm's financial health and customer satisfaction. The role involves working as part of the large global billing team, split across the firm's Global centres, requiring a flexible team player who thrives in an active work environment.

Key Responsibilities and Deliverables

• Process and manage billing transactions, client bills, and ensure compliance with client fee deals, local regulations, tax requirements, and internal billing policies.
• Accurately process time and cost transfers and write-offs/write-downs with proper authorization.
• Maintain a proper audit trail of work performed to ensure compliance with global and local billing standards.
• Act as a liaison for internal stakeholders and customers, addressing inquiries, resolving billing and payment issues, and maintaining strong customer relationships.
• Investigate and resolve discrepancies or disputes related to client accounts.
• Generate and analyse financial reports related to billing processes.
• Ensure billing processes comply with relevant regulations and firm policies.
• Identify opportunities to streamline and improve billing processes.

Key Requirements

• Confident working with numbers and excellent numeracy skills.
• Good knowledge of Microsoft Word and Excel.
• Flexibility to work non-standard hours.
• Effective communication and time management skills.
• Results-focused and able to meet deadlines.
• Curious mindset for spotting recurring process issues and influencing change.

Desirable Skills

• Experience in a Global Shared Services environment.
• Knowledge of billing processes.
• Experience in a billing environment and knowledge of law firm billing systems (Thompson Reuters Elite 3e).

The compensation range for this role is $80,000 to $100,000.