Bellperson

As a Bellperson with Fairmont Hotels & Resorts, you will create a sense of 'welcome' for guests.

Responsibilities include:

• Delivering guests to their rooms, luggage, messages, and other items
• Providing professional, friendly, and engaging service
• Ensuring timely and efficient transfer of luggage
• Familiarising guests with their rooms
• Maintaining a presence in the Lobby and offering assistance
• Assisting guests with hotel facilities
• Following department policies and procedures

Requirements:

• Previous customer-related experience
• Excellent communication skills and professional presentation
• Strong interpersonal and problem-solving abilities
• High level of responsibility and reliability
• Ability to work well under pressure and as part of a team

Physical aspects of the position:

• Constant standing and walking
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, and ascending or descending ladders, stairs, and ramps

Benefits:

• Employee benefit card with discounted rates in Accor worldwide
• Learning programs through Accor's Academies
• Opportunity to develop talent and grow within the company
• Ability to make a difference through Corporate Social Responsibility activities