Description
Accor is a world-leading hotel group with 38 brands and 5,000 hotels in its portfolio, including Novotel, Ibis, and Raffles.
The main objective of this role is to attend to and serve customers in the breakfast room/restaurant/convenience store, in accordance with the brand's style.
Key responsibilities:
- Greet customers and check their consumption
- Prepare the buffet for breakfast/lunch/dinner and ensure replenishment
- Serve customers as needed, order drinks, and help them choose their meal
- Remove plates and cutlery from tables after meals
- Actively sell restaurant/bar menu items, offering desserts/coffee/drinks to customers
- Control and replenish stocks during your shift
- Control and close the cash register, making necessary corrections
- Perform monthly inventory reports
- Follow hygiene and food handling guidelines
- Assist with cleaning, conservation, and maintenance of the restaurant
- Share customer preferences with the reception team
- Follow environmental guidelines
- Participate in mandatory training and development programs
- Collaborate with other areas to maintain operational continuity
Benefits:
- Employee discount card for Accor hotels worldwide
- Learning programs through Accor Academies
- Opportunities for talent development and growth
- Ability to make a difference in the local community through CSR activities
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