Description
We are seeking a Night Auditor to join our team at Accor in Valparaíso, Chile. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel's reception area during the night shift.
Responsibilities:
- Greet and serve guests/clients at the front desk, providing them with information and assistance throughout their stay.
- Check-in and check-out guests, manage room assignments, and provide them with their keys.
- Handle guest complaints and resolve issues in a professional and courteous manner.
- Process payments, prepare invoices, and manage cash handling.
- Maintain accurate records and perform administrative tasks.
- Collaborate with other departments to ensure excellent service delivery.
- Perform security procedures and respond to emergencies.
Requirements:
- Availability of 20 hours per week.
- Fixed-term contract.
- Experience in hospitality and related functions.
- Proficiency in Opera Cloud.
Benefits:
- Discounts on hotel stays worldwide.
- Learning programs through our Academies.
- Opportunities for talent development and growth.
- Corporate Social Responsibility initiatives.
- Diversity and Inclusion policies.
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