Description
We are seeking an experienced Premium Audit Specialist to join our Risk Management and Loss Control team. As the Premium Audit Specialist, you will provide enhanced services and analysis related to the Premium Audit QA department.
Responsibilities:
- Primary review of all premium audits (WC, GL, Garage, etc.)
- Audits methods include: Physical, Remote Physical, Virtual, Phone, Mail
- Independently determine if each audit adequately addresses the Afirm QC Requirements, state-specific requirements, and client-specific requirements
- Validate time charges with audit detail and/or explanations
- Manage inventory of audits to review
- Work to develop auditor quality by providing technical help and clear information through direct communication with the auditors during the review process
- Meet production requirements and expectations as provided
- Facilitate the processing of quality-related returns from clients
- Record metrics/data associated with correction returns from clients
- Perform data analytics on the metrics related to quality, creating actionable items to resolve similar issues in the future
- Assist in communication within the QA team, along with the training and operations teams related to QA items
- Assist the Premium Audit QA Director with daily reporting, team oversight, and other tasks as assigned
Requirements:
- 3+ Years Premium Audit Experience (4-5 years preferred)
- Extensive knowledge of manual rules: Basic Manual, Commercial Lines Manual, State-Specific Manuals for independent bureau states
- Thorough experience regarding the usage of PAAS (Codes, Bulletins, FAQ’s, Chart of State Exceptions, etc.)
- Proficient in both Workers’ Comp and General Liability audits
- Strong computer skills, including Microsoft Office, Power Point, Excel
- Excellent communication skills
- Ability to work independently with minimal direction
- Highly motivated and detail-oriented with strong analytical skills
Benefits:
- Medical, dental, and vision plans
- A 401(k) plan with employer matching
- Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
- Paid holidays
- Life insurance and short-term and long-term disability coverage
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