Description
The Salt Lake City Public Library is seeking an Associate, Floating (Part Time) to join their team. This part-time, associate-level public service role has no fixed home branch and involves staffing public service desks across the system's nine locations.
The ideal candidate will thrive on variety, want to understand how an entire library system works, and enjoy serving people across Salt Lake City's neighborhoods. As a Floating Associate, you will provide friendly, high-quality service at public service desks, answer questions, offer basic reference and readers' advisory, and help patrons find materials and use computers and technology.
Responsibilities:
- Provide systemwide coverage, reporting to assigned Library locations as scheduled
- Offer patron service, including answering questions and helping patrons find materials
- Build positive working relationships with staff, patrons, and volunteers at every location
- Keep up with systemwide updates and procedure changes
- Perform circulation tasks, such as checking library materials in and out and processing hold requests
- Sort and shelf library materials and retrieve materials from book drops
- Assume Librarian in Charge (LIC) responsibilities when designated
Requirements:
- Completion of a Bachelor's Degree and one year related job experience, or an equivalent combination of education and experience
- Enthusiasm for working with the public and strong customer service skills
- Clear written and verbal communication skills and the ability to work well with many different teams
- Excellent computer skills
- Comfortable working at different locations and adjusting to new teams, settings, and procedures
- Reliable transportation to travel to any Library location as assigned
Preferred Qualifications:
- Experience in public library customer service or circulation
- Spanish language and/or other non-English language skills
Schedule: Part-time, 18 hours per week. Three schedule options are available.
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